Welcome to Swoplet! By using our site or app, you’re agreeing to follow these terms — kind of like a vibe check, but legally binding. If you browse, make an account, buy, sell, trade, or bid in an auction, you’re saying “yep, I’m cool with this.”

You agree to:

• Use Swoplet in a real, honest, non-chaotic way
   
• Provide accurate info when you create your account
   
• Only upload photos/descriptions of items that are yours and legit
   
• Follow all local laws (we’re not babysitting you, respectfully)
   

We run the platform, but we’re not responsible for:

• What users post
   
• What users ship
   
• What users say
   
• Or anything you lose by ignoring your own judgment
   

We do our best to keep the community safe, but Swoplet is not liable for disputes, scams, ghosting, item quality, shipping issues, or financial losses caused by other users. You use the app at your own risk — like every marketplace.

If you:

• act fraudulent
   
• harass people
   
• misrepresent items
   
• spam
   
• or break community rules
   

…we can suspend or shut down your account with zero drama.

Swoplet is offered as-is. We can't guarantee perfect uptime, perfect accuracy, or perfect transactions — but we do care and will help where we can.

By continuing to use the platform, you're agreeing that Swoplet isn’t responsible for indirect damages, emotional damage, heartbreak, friendship breakups, missing packages, or lost bids.

Swoplet is a peer-to-peer marketplace. That means:
You’re buying from real people, not from us.

Because items are pre-owned and listed by users, we do not offer returns for:

• fit issues
   
• “I changed my mind” moments
   
• color differences due to lighting
   
• normal wear-and-tear
   
• or “it looked different in my imagination”
   

We may issue a refund if:

• An item never ships and the seller goes MIA
   
• The item is proven counterfeit or totally not what was listed
   
• There is verified fraud
   

Disputes must be opened within 48 hours of confirmed delivery.
After that, we close the case — not because we’re harsh, but because evidence disappears fast.

Lost packages with no tracking fall on the sender.
Lost packages with tracking depend on the carrier’s policies.
We’ll assist, but we can’t magically pull your package out of the void.

When you list items on Swoplet, you’re agreeing to be a trustworthy human.
Here’s what that means:

Your photos, descriptions, and condition ratings must be:

• honest
   
• real
   
• recent
   
• and not AI-generated unless clearly stated
   

No catfishing… but for clothes.

Once something sells or is traded:

• ship promptly
   
• add real tracking
   
• package items in a clean, respectful way
   

You may not:

• sell fakes
   
• list items you don’t own
   
• ghost buyers
   
• cancel orders repeatedly
   
• use stock photos
   
• misrepresent size/condition/brand
   

We can suspend or remove any seller who violates policies.

You’re responsible for any taxes or income reporting required in your area.
We can’t guide you individually — we’re not the IRS.

Swoplet is built on good energy.
To keep it fun, safe, and drama-free, you agree to:

No bullying, harassment, threats, name-calling, or passive-aggressive vibes.
This includes in messages, listings, comments, and user profiles.

No adult content, explicit images, or anything inappropriate.

This includes stolen goods, knockoffs, hazardous stuff, or anything banned in your region.

Don’t ask people to take transactions off-platform, and don’t manipulate pricing, bidding, or shipping.

Communicate clearly.
Don’t ghost people mid-transaction.
Don’t do bait-and-switch.

Violations can lead to account warnings or removal.
We want this community to feel safe, inclusive, and stylish.

Use the shipping window shown at checkout.
Delays without communication = not cool.

You must provide valid, working tracking numbers.
Fake or reused tracking = instant suspension.

Keep things clean, folded, protected, and non-gross.

The item you send must match:

• the photos
   
• the description
   
• the condition rating
   

No surprises unless they’re cute freebies.

For trades:

• both parties mail items
   
• both must provide tracking
   
• both must communicate openly
   
• both must accept mutual responsibility
   

If a package has no tracking, the sender takes the loss.
If a package has tracking, we follow the carrier’s investigation.
Swoplet will help, but we aren’t liable for carrier mistakes.